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Service desk
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Whether you are looking to resolve a simple “How do I...” or comprehensive around the clock support arrangement, Etico provides a variety of assisted support services to meet your requirements. Our modular service desk offerings allow you to purchase just the right amount of service you need, with the ease of scaling up or down as your business demands.
Etico Support Levels Overview |
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| Service offering |
Bronze |
Silver |
Gold |
24x7 |
| SOE ERP Service Desk |
Y |
Y |
Y |
Y |
| End User Service Desk |
Y |
Y |
Y |
Y |
| Virtual System Administrator |
Y |
Y |
Y |
Y |
| Etico Ultimate |
N/A |
N/A |
N/A |
N/A |
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